1. What is ‘personal information’?
a) The Privacy Act 1988 (Cth) currently defines ‘personal information’ as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable
i. Whether the information or opinion is true or not; and
ii. Whether the information or opinion is recorded in a material form or not.
2. What information do we collect?
a) The kind of personal information that we collect from you will depend on how you use the website.
b) The personal information which we collect and hold about you may include: information related to orders such as name and address.
c) Credit card details are not stored in full, but in an approved and encrypted format.
3. How do we collect your personal information?
a) We may collect personal information from you whenever you input such information into the website.
4. Purpose of collection
a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel actin gin the normal course of their duties.
c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request to not receive further communication of this nature.
5. Access and correction
a) Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances.
b) Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions.
c) If you would like to obtain such access, please contact us as set out below.
a) If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below.
b) All complaints will be considered by us and we may seek further information from you to clarify your concerns.
c) If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem.
d) If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
a) Your personal information may be transferred to recipients located in the European Union (EU), for example our hosting provider.
b) The EU has data protection laws which protect personal information in a way which is at least substantially similar to the Australian Privacy Principles, and there will be mechanisms available to you to enforce protection of your personal information under that overseas law.
c) In the circumstances, as we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled.
How to contact us about privacy
d) If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices.
e) You can contact us through: firstname.lastname@example.org.